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[ Industry advisory · Property ]
Strategic advisory for property and strata management businesses.
Property and strata management firms look like recurring-revenue businesses — and they are — but the economics underneath are unusual. Trust accounts carry significant compliance weight, rent rolls and strata schemes are real balance-sheet assets, and per-property profitability is easy to lose sight of. We help owners see the firm clearly across fees, trust money and the underlying asset.
[ What we hear, again and again ]
The pressures inside property & strata management firms.
None of these are signs of a poorly-run business. They're signs that the financial relationship around the business hasn't kept up.
- 01Recurring management fees rising slowly while staffing and compliance costs rise faster
- 02Trust-account compliance and audit exposure carrying real operational risk
- 03Per-property and per-scheme profitability blurred inside the consolidated P&L
- 04Rent roll or strata book treated as goodwill rather than a managed asset
- 05Letting fees, ancillary income and arrears recovery often under-managed
[ How we work ]
What strategic support actually looks like.
- 01
Per-property and per-scheme margin tracked, not just total fee revenue
- 02
Trust-account reconciliation, controls and audit-readiness reviewed as a discipline
- 03
Rent roll / strata book valued and modelled as a real asset on the balance sheet
- 04
Ancillary income (letting, inspections, insurance commissions) reviewed quarterly
- 05
Structure designed for acquisition, roll-up or eventual sale of the book
[ The numbers that matter ]
What good operators in this industry actually watch.
Not a long list — the handful of numbers that, watched consistently, change how the business is run.
01
Net management fee per property / lot
After direct cost — not gross fee
02
Rent roll / book multiple
Underlying asset value, tracked deliberately
03
Properties / lots per property manager
Real workload by manager
04
Arrears %
What's owed vs collected, by manager and portfolio
05
Trust-account variance
Reconciliation discipline as a measured number
- 01
Monthly cashflow visibility around variable commission timing
- 02
Quarterly tax provisions and personal vs business position
- 03
Half-yearly structure, investment and wealth review
- 04
Annual long-term wealth, asset and succession planning
[ The honest line ]
Agencies and strata firms that treat the rent roll or strata book as a managed asset — and the trust account as a discipline — build calmer, more saleable businesses.
[ The next conversation ]
Manage the fees, the trust and the asset.
Bring the messy stuff. The numbers, the pressures, the decisions you've been putting off. The first conversation is structured, candid and obligation-free.
[ Other practices in property ]