[ Industry advisory · Construction & trades ]
Strategic advisory for growing plumbing businesses.
Plumbing businesses scale on responsiveness and break on back-office discipline. Callouts, maintenance contracts, new-build work and emergency jobs all carry different economics — and most operators are running them through one P&L. We help plumbing owners see what each stream actually earns.
[ What we hear, again and again ]
The pressures inside plumbers.
These questions need the business’s information and circumstances to be understood. They are not, on their own, evidence of the cause or the right solution.
- 01Callout, maintenance and project work blended into one undifferentiated margin
- 02Apprentice and tradie recovery rates set by habit, not by real cost
- 03Cash held up in retentions on new-build and commercial work
- 04Van stock, parts and consumables eroding margin invisibly
- 05Owner still on the tools and on the after-hours phone
[ How we work ]
What the accounting and advisory work can cover.
- 01
Job and stream profitability separated — callout vs maintenance vs project
- 02
Real charge-out and recovery rates per tradie and apprentice
- 03
Cashflow visibility around retentions, progress claims and supplier terms
- 04
Van stock, parts margin and supplier rebates reviewed at an agreed frequency
- 05
Structure rebuilt for a real business — not a sole trader with a team
[ The numbers that matter ]
Measures that help owners understand performance.
Not a long list — the handful of numbers that, watched consistently, change how the business is run.
01
Recovery rate by tradie
Hours sold vs hours paid, by role
02
Margin by work type
Callout, service, maintenance contract, project
03
Debtor and retention days
Cash earned vs cash received
04
Parts and consumables margin
What's actually being made on materials
These are possible review topics, not a standard calendar. We agree the work, reporting and meeting frequency for your business. Agreed actions have clear responsibilities and are followed up.
- 01
Visibility on cash, WIP and job-level margin
- 02
Review of pipeline, capacity and margin trend
- 03
Tax planning, structure and asset protection
- 04
Vision — where the business and the operator are heading next
[ The honest line ]
We help plumbing operators stop running the business out of the van — and start running it on numbers that hold up under growth.
[ The next conversation ]
Build a real business behind the trade.
Bring the messy stuff. The numbers, the pressures, the decisions you've been putting off. The first conversation is structured, candid and obligation-free.
[ Other practices in construction & trades ]