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[ Industry advisory · Hospitality ]
Strategic advisory for café operators who want to scale without losing control.
Cafés live on volume, wages and consistency. We help café operators understand exactly what each site earns, what it costs, and what it takes to open a second, third or fourth without losing the plot.
[ What we hear, again and again ]
The pressures inside cafes.
None of these are signs of a poorly-run business. They're signs that the financial relationship around the business hasn't kept up.
- 01Wages eating margin during quiet trading windows
- 02Coffee, dairy and food costs moving faster than menu pricing
- 03Cashflow that feels healthy until tax and superannuation arrive
- 04A second site opened on instinct, not on a real model
- 05Owners working in the business, never on it
[ How we work ]
What strategic support actually looks like.
- 01
Site-level profitability and weekly KPIs that actually drive behaviour
- 02
Wage ratio and roster discipline tied to real trading patterns
- 03
Tax and super provisioned monthly, not chased quarterly
- 04
Multi-site structure designed before — not after — site two
- 05
Owner drawings and personal position separated from venue cashflow
[ The numbers that matter ]
What good operators in this industry actually watch.
Not a long list — the handful of numbers that, watched consistently, change how the business is run.
01
Wages as % of sales
By daypart and by site, week to week
02
Cost of goods
Coffee, dairy, food — tracked against price moves
03
Average ticket
What the average customer is actually spending
04
Site contribution
What each site contributes after its own costs
- 01
Weekly numbers that actually drive a venue — wages, food cost, sales mix
- 02
Monthly profitability review, by venue and by daypart where it matters
- 03
Quarterly cash, tax and operational pressure points
- 04
Annual planning — capex, expansion, structure and exit thinking
[ The honest line ]
Great cafés are built on tight numbers and calm operators. We help create both.
[ The next conversation ]
Scale calmly — site by site.
Bring the messy stuff. The numbers, the pressures, the decisions you've been putting off. The first conversation is structured, candid and obligation-free.
[ Other practices in hospitality ]