[ Industry advisory · Professional services ]
Strategic advisory for certification and inspection practices.
Building certifiers and inspection firms carry an unusual combination of high inspection volume, real professional indemnity exposure, and fees that rarely move as fast as the cost of doing the work. We help owners see per-inspection margin clearly, structure the practice properly around PI and personal risk, and plan capacity around the work that's actually coming.
[ What we hear, again and again ]
The pressures inside building certifiers & inspection firms.
None of these are signs of a poorly-run business. They're signs that the financial relationship around the business hasn't kept up.
- 01Per-inspection margin eroding as drive time, reporting and admin grow
- 02PI insurance, accreditation and CPD cost rising faster than fee schedules
- 03Real personal and professional risk poorly reflected in the firm's structure
- 04Volume work (Class 1a, pool) blended with complex commercial in one P&L
- 05Pipeline tied to a small number of builder and developer relationships
[ How we work ]
What strategic support actually looks like.
- 01
Per-inspection and per-job margin tracked by work class and complexity
- 02
Drive time, reporting and admin cost fully loaded into the real fee number
- 03
Structure designed for PI, personal risk and asset protection deliberately
- 04
Capacity modelled across inspectors, reviewers and admin support
- 05
Tax, super and wealth planned outside the operating firm, not inside it
[ The numbers that matter ]
What good operators in this industry actually watch.
Not a long list — the handful of numbers that, watched consistently, change how the business is run.
01
Margin per inspection
Fully loaded — including travel, reporting and review
02
Inspections per certifier / week
Real throughput by class of work
03
PI and accreditation as % of revenue
The real cost of being able to sign
04
Work-class mix
Volume residential vs complex commercial — separately
05
Client concentration
Revenue exposure to top builders and developers
- 01
Monthly utilisation, WIP and realisation review
- 02
Quarterly partner / owner conversation on profitability and capacity
- 03
Half-yearly tax, structure and partner / shareholder economics
- 04
Annual long-term plan — equity, succession and wealth outside the firm
[ The honest line ]
Certifiers and inspectors who price for the real cost of the work — and structure the firm around the real risk of the signature — build practices that survive the cycle and the claim environment.
[ The next conversation ]
Price for the risk, not just the inspection.
Bring the messy stuff. The numbers, the pressures, the decisions you've been putting off. The first conversation is structured, candid and obligation-free.
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