[ Industry advisory · E-commerce & retail ]

Strategic advisory for tiles, kitchens, bathroom and building-supply showrooms.

Showroom businesses sit between retail margin, trade pricing and project supply — three different economic models running through one floor. We help showroom owners see margin clearly across each customer type and run the range on real stock economics.

[ What we hear, again and again ]

The pressures inside trade & retail showrooms.

None of these are signs of a poorly-run business. They're signs that the financial relationship around the business hasn't kept up.

  • 01Trade pricing eroding retail margin without anyone tracking the blend
  • 02Slow-moving stock and discontinued ranges tying up working capital
  • 03Supplier rebate, deferred income and co-op marketing economics rarely fully claimed
  • 04Showroom labour cost disconnected from real foot traffic and conversion
  • 05Project supply work creating debtor exposure that wasn't planned for

[ How we work ]

What strategic support actually looks like.

  1. 01

    Margin tracked by customer type — retail, trade, project supply

  2. 02

    Stock turn and ageing reviewed quarterly, by range and supplier

  3. 03

    Supplier rebate and co-op income reconciled and chased properly

  4. 04

    Showroom labour productivity tied to real conversion, not just rosters

  5. 05

    Credit, debtor exposure and project supply terms managed deliberately

[ The numbers that matter ]

What good operators in this industry actually watch.

Not a long list — the handful of numbers that, watched consistently, change how the business is run.

  • 01

    Gross margin by customer type

    Retail vs trade vs project supply

  • 02

    Stock turn

    By range and supplier — what's earning its shelf space

  • 03

    Aged stock %

    Capital tied up in slow-moving and discontinued lines

  • 04

    Rebate / co-op recovery

    Supplier income actually claimed vs available

  • 05

    Sales per square metre

    How hard the showroom floor is actually working

[ Across the year ]

A real cadence — not a tax-time call.

See the full 12-month cadence →

[ The honest line ]

Showrooms that know their range economics and customer-mix margin scale calmly. We help operators get that visibility — and use it to range, price and grow deliberately.

[ The next conversation ]

Run the showroom on real range economics.

Bring the messy stuff. The numbers, the pressures, the decisions you've been putting off. The first conversation is structured, candid and obligation-free.

Book an introductory call →See the Command Centre

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