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[ Industry advisory · Tourism & accommodation ]
Strategic advisory for tourism and accommodation operators.
Tourism and accommodation operators live inside seasonality, capex cycles and a labour market that doesn't pause. RevPAR, occupancy, labour cost and refurbishment timing are the real levers — and most operators don't see them clearly until the off-peak hits. We help operators run through the cycle, not against it.
[ What we hear, again and again ]
The pressures inside tourism & accommodation operators.
None of these are signs of a poorly-run business. They're signs that the financial relationship around the business hasn't kept up.
- 01Seasonal revenue swings creating cash and tax stress through the off-peak
- 02ADR and RevPAR drift not picked up until the season is already underway
- 03Labour cost and casual staffing eroding margin during quieter weeks
- 04Refurbishment and capex cycles funded reactively rather than planned
- 05OTA commission, channel mix and direct booking economics rarely fully understood
[ How we work ]
What strategic support actually looks like.
- 01
Occupancy, ADR and RevPAR reviewed monthly against forward booking pace
- 02
Labour cost and rostering tied to real occupancy, not historical patterns
- 03
Cash and tax provisioning planned across peak and off-peak deliberately
- 04
Capex and refurbishment cycle modelled against payback and competitive position
- 05
Channel mix and OTA commission reviewed against direct booking economics
[ The numbers that matter ]
What good operators in this industry actually watch.
Not a long list — the handful of numbers that, watched consistently, change how the business is run.
01
Occupancy %
Rooms / sites sold vs available, by month and channel
02
ADR and RevPAR
Average daily rate and revenue per available room / site
03
Labour as % of revenue
Through peak and off-peak — the seasonal lever
04
Channel margin
Direct vs OTA vs wholesale, after commission
05
Cash cover for off-peak
Months of operating cost held against quiet months
- 01
Monthly occupancy, ADR / RevPAR and labour cost review
- 02
Pre-season cash, pricing and forward booking conversation
- 03
Half-yearly tax, capex and asset planning around the off-peak window
- 04
Annual long-term strategy — refurbishment cycle, capital and succession
[ The honest line ]
Tourism operators who plan deliberately across the cycle weather the quiet months and capitalise on the busy ones. We help build the financial discipline that makes the cycle work for the business — not against it.
[ The next conversation ]
Run the season — and plan the cycle.
Bring the messy stuff. The numbers, the pressures, the decisions you've been putting off. The first conversation is structured, candid and obligation-free.