The diagnosis
Busy café, owner working 70 hours, bank account flat. The pattern is almost always wages-to-revenue creeping past 35% paired with menu mix that's drifted toward low-margin items.
The fixes
Roster discipline tied to forecast covers. Menu engineering to push the high-margin items forward. Supplier consolidation. None of it is glamorous; all of it works.
The cadence
Weekly P&L. Wages and food cost percentages on the wall. The owner can't fix what isn't visible.